Privacy Policy

We never share potentially dangerous information. We are full subscribers to our no spam policy.

What information do we collect?

We collect information from you when you register on our site or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or credit card information. You might, however, visit our site anonymously.

The information we may collect includes, without limitation:

Contact data, such as IP address, Email addresses, Phone numbers, Postcode, Text notes, Related customers and organizations, Business addresses, Titles/Positions, and other similar contact data.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

We provide customer services to you. We process personal data as necessary to perform these services.
To personalise your experience and provide estimates and quotations (your information helps us to better respond to your individual needs).
To improve our website (we continually strive to improve our service based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service and support needs).

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow it) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. If you turn off cookies, you may still access the carports-canopies.com site and learn about our products and services.

Where do we process data?

We locate our data centers in the United Kingdom and by utilising our services, you expressly instruct us to process personal data within the United Kingdom and consent to its processing in accordance with this privacy policy.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We use sub-processors to provide us with some services that are necessary to provide the features of our website. Those subprocessors and the services they provide are listed below:

Google: Cloud Platform and Analytics
Zapier: Customer Automation and Integrations
Streak: Customer Relationship Management
Mailchimp: Email Marketing and Customer Communication

Data Retention and Data Subject Rights

If you are an EU citizen and you wish to request that we a) identify the personal information we have about you; b) delete the personal information we have about you; or c) exercise any other data subject right you may have under applicable law, please email us at team@carports-canopies.com and we will work with you to comply with your request as legally required.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

EU Residents

Kappion ensures that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;

Kappion takes Technical and Organizational measures in accordance with Article 32 of the GDPR.

Kappion respects the conditions referred to in paragraphs 2 and 4 of Article 28.3 of the GDPR for engaging another processor;

Kappion will use commercially reasonable efforts, insofar as this is possible, for the fulfillment of the controller’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of the GPDR;

Kappion assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 of the GDPR taking into account the nature of processing and the information available to the processor;

Kappion will, at the choice of the controller, which should be exercised via the Service or by emailing the choice to team@carports-canopies.com, delete or return all the personal data to the controller after the end of the provision of services relating to processing, and will delete existing copies unless Union or Member State law requires storage of the personal data;

Kappion will make available to the controller all information necessary to demonstrate compliance with the obligations laid down in Article 28.3 of the GDPR and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller.

Your Consent

By using our site, you consent to our privacy policy. If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our service, and you should not use our site.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date. Policy changes will apply only to information collected after the date of the change.

Feedback

If there are any questions regarding this privacy policy you may contact us using: team@carports-canopies.com.